Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order safely and on time.
Order Processing
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders are not processed or shipped on weekends or public holidays.
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During peak seasons or promotional events, processing times may be longer.
Shipping Rates
Shipping charges are calculated at checkout based on your location and selected shipping method.
Free Shipping: Available on orders over [Amount], if applicable.
Estimated Delivery Times
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Local Delivery: 2–5 business days
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Domestic Delivery: 3–7 business days
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International Delivery: 7–21 business days (where available)
Delivery times are estimates and may vary due to courier delays, weather conditions, customs processing, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS with a tracking number so you can monitor your shipment.
Shipping Delays
While we strive to deliver orders within the estimated timeframe, delays may occasionally occur. We appreciate your patience and will keep you informed of any significant delays.
Incorrect Shipping Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
International Orders
International customers may be responsible for customs duties, taxes, or import fees imposed by their country's customs authorities. These charges are not included in the purchase price or shipping fee.